Applications & forms

#How it works

1. Members click “Apply now” in the channel and fill in a form – up to 25 questions, 5 per page. With several pages, they continue with “Continue to page 2” (one hour to finish).
2. The submission lands in the team channel – with all answers and the buttons Accept and Reject.
3. Accept assigns the configured roles (and removes e.g. “Applicant”). When rejecting, the team can give a reason.
4. The person gets the result by direct message – with your text and the reason, if any.

#Setup

Dashboard → Applications → Forms. Start with a template – Team application, Partnership or Event sign-up – or from scratch.

• Questions: text (short or long, minimum and maximum length), choice (2–25 answers to click) or yes/no – each required or optional. From the 6th question, a new page starts automatically.
• Button in the channel: channel, heading, description, color and button text. After saving, the bot posts the message within a few seconds – changes update it.
• Who decides? Specific roles – or empty: admins and bot masters.
• Requirement: only people with a certain role can apply (e.g. “Verified”).
• Cooldown: after a decision, people can only apply again after e.g. 1 day. While a submission is open, no second one is possible.
• Open/closed: closed forms show the button greyed out.

#On arrival: conversation, follow-up, history, ticket

Below every open submission in the team channel, next to Accept and Reject, there are more buttons:

• 💬 Conversation – a private thread with the person and you, in the channel of the form button (the person can’t see the team channel).
• ❓ Follow-up – your question is sent by direct message, the person replies via a button. The answer appears directly in the submission (up to 5 follow-ups).
• 📜 History – the person’s earlier submissions with result and reason (only visible to you).
• 🎫 Ticket – opens a ticket for the person in the configured panel (setting Ticket panel in the form).

In the dashboard, each form shows its acceptance rate and the average handling time.

#Submissions in the dashboard

Under Submissions you see all submissions – filterable by open, accepted, rejected and form – and can accept or reject them there as well. The bot then applies roles, the direct message and the message in the team channel within a few seconds. If something fails (e.g. direct messages closed), the reason is shown right at the submission.